E-Bike Servicing

 

Our workshop technicians are Cytech Qualified Mechanics and are also certified Bosch, Shimano and Mahle (Orbea) technicians. We use all the latest diagnostic tools for Bosch, Shimano and Mahle systems

 

Which e-bikes do you service?

  • We only service e-bikes that use Bosch, Shimano or Orbea Systems.

  • We only service e-bikes that have serviceable parts.

  • We do not service derestricted (e.g. “chipped” or “tuned”) e-bikes.

  • We can service the mechanical parts on any make e-bike.

 

How do I book a service?

  • All servicing must be pre-booked.

  • We are open 9am to 5:30pm Monday to Friday, and 9am to 4pm Saturday.

  • Either contact us by phone on 01384 891174 or via e-mail: sales@bachebrotherscycles.co.uk to book a service.

 

What do I need to know in advance of booking a service?

  • Your e-bike, and especially tyres,must be clean before bringing it in for a service or diagnosis. A fixed cleaning charge of £25 applies if your e-bike is brought in dirty.

  • All e-bikes are ridden and tested after servicing.

 

How much does a service cost?

  • We offer either both service packages or individual item service costs to keep your e-bike running smoothly and safely. Prices are quoted below.

  • Replacement parts will be charged additionally to service costs. When you bring your bike to us, we will make a visual check of your bike’s condition and tell you if we think parts are likely to need replacing, and how long it will take to source parts if they are not in stock.

 

e-Bike Workshop Prices

 

Firmware update (Shimano/Bosch) - £19.99
Di2 or eTap firmware update - £17.99
EPS firmware update - £24.99

 

e-Bike Intermediate Service - £79.00

  • Frame & forks wiped down and checked for damage

  • Gears and brakes adjusted

  • Chain checked and lubricated

  • Wheels and tyres inspected for wear and inflated

  • Full safety check

  • Hubs and rims checked for damage and wear

  • All bearings checked for damage and wear

  • Wheels trued and spokes tensioned

  • Headset checked and adjusted if necessary

  • Battery and motor operation check

  • Run diagnostics and update firmware if necessary

  • Check crank and wheel sensor positioning

  • Charge battery (if charger supplied)

 

e-Bike Elite Service - £139.00

  • Frame & forks wiped down and checked for damage

  • Gears and brakes adjusted

  • Chain checked and lubricated

  • Wheels and tyres inspected for wear and inflated

  • Full safety check

  • Hubs and rims checked for damage and wear

  • All bearings checked for damage and wear

  • Wheels trued and spokes tensioned

  • Headset checked and adjusted if necessary

  • Frame cleaned and checked for alignment/damage

  • Frame and disc mounts faced (if applicable)

  • Headset removed, cleaned and reinstalled

  • Bottom bracket cleaned and re-greased

  • Hubs disassembled, cleaned and re-greased

  • Battery and motor operation check

  • Run diagnostics and update firmware if necessary

  • Check crank and wheel sensor positioning

  • Charge battery (if charger supplied)